Frequently Asked Questions

Can I buy Saree with unstitched blouse?
Yes, by default you can go for unstitched blouse by not selecting any options under Made To Measure Blouse. You can however select other Custom Tailoring Options if you wish to.

Do the shipping charges vary from country to country?
Yes, for some products, they vary from country to country click here to know the exact shipping cost.

Will the price reduce over a period of time for these best selling items?
Normally we do not reduce the prices for these items unless they are put up on sale.

Is the shipping charge calculated on weight of the package?
The shipping charges are calculated on the number of products in your order. You can view the shipping cost in the link below.

Can I track the package once you ship it from India?
Yes, you would receive an email with the Airway Bill number of the courier once it is shipped. You would be able to track it with the respective courier.

Can you deliver to any country in the world?
Yes, we deliver to almost all countries in the world. Please refer the link below for the costs.

What is the procedure to return a product, If I dont like it?
Please report the return to us within 24 hours of receiving the product. You may email us or call us and inform us the same.

Can I return a salwar kameez or a lehenga thats stitched to my measurements?
Sorry, custom stitched products cannot be returned or exchanged.

I bought a saree with blouse stitched, Can I return it or exchange it?
Returns would not be accepted for custom made / stitched clothing, including for sarees where the blouse is stitched, readymade stitched sarees or sarees stitched with custom blouse. However we would accept returns if there are any faults from our end.

Will I get a full refund if I return the product?
Yes if the item is not from sale or any Gift . We will not refund the shipping charges paid by you while purchasing the item. We will not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.

Can I pay using my Debit card?
Yes, We accept all major debit cards through PayPal only for now.

How do I know that you have received my payments?
You would receive an email confirmation that we have received your payments.

I have transferred money through Western Union, what do I do next?
Please email us the 10 digit MTCN number along with your temporary reference number. We would generate your order, once we receive the payments from Western Union.

Can I pay using 2 different cards for one order?
Its not possible to pay using 2 cards for one order.

Can I pay using bank transfer? Where do I get details of your bank account?
Yes, you can pay through bank transfer. You have to email us with item number, your name, email id, contact number, full address, state , country, at sale@mysareebazar.com

I do not have a paypal account, Can I still transfer money to your account?
No, One needs to have a paypal account to do paypal transfer.

What is billing address?
The address where you receive your card statements is called billing address.

What is shipping address?
The address where you would like to deliver the goods is called the shipping address & your shipping cost will be depending on your shipping address.

For Further Query you can email at support@mysareebazar.com, sale@mysareebazar.com